Handling of customer complaints

        Assurance of high quality relations between the Bank and the customer


The process of handling customers’ complaints, the standard form of complaint applications addressed to the financial system mediator and what to do if you have complaints are available below:

The page was updated 30.11.2017 14:47
Attention: The Bank does not bear any responsibility for the inaccuracy of information on the linked web sites, nor does it accept any responsibility for the advertisements therein or possible consequences arising out of use of information provided on the linked web-sites. In case of any discrepancies in the website materials in Armenian, Russian and English languages, the Armenian version is prevailing.

online_call